Privacy Policy

Last updated: 07 February 2026

Playrise Ltd (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, make a donation, engage with our work, or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and all applicable data protection laws.

1. Who We Are

Playrise Ltd is a registered charity dedicated to supporting children and communities through play, recovery, and development in vulnerable and disaster-affected contexts.

Registered charity name: Playrise Ltd
Charity number: 1216734
Registered address: Flat 4 Northcote Mansions, 122 Heath Street, London NW3 1DT
Country of registration: United Kingdom
Email: hello@playrise.org
Website: www.playrise.org

Playrise is the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process the following personal data:

a) Information You Provide

• Name
• Email address
• Postal address
• Phone number
• Organisation or affiliation (if applicable)
• Donation information (amount, date, method – not full card details)
• Communications sent via forms, email, or events

b) Automatically Collected Information

• IP address
• Browser and device information
• Pages visited and usage data
• Referring websites

This data helps us understand how our website is used and improve it.

3. How We Use Your Personal Data

We use your data to:

• Process and acknowledge donations
• Claim Gift Aid (where applicable)
• Respond to enquiries and communications
• Share updates about our charitable work (with consent)
• Manage relationships with donors, supporters, and partners
• Improve our website and communications
• Meet legal, regulatory, and safeguarding obligations

We never sell or rent personal data.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent – for newsletters and marketing communications
• Legal obligation – including charity law and Gift Aid requirements
• Legitimate interests – to operate and promote our charitable activities
• Contract – where donations or event participation create an agreement

5. Donations & Payments

Online donations are processed securely by trusted third-party payment providers. Playrise does not store full payment card details.

Payment providers act as independent data controllers and manage data in accordance with their own privacy policies.

6. Communications & Fundraising

If you sign up to receive updates, we may contact you about:

• Our projects and impact
• Fundraising appeals
• Events and opportunities to support our work

You can unsubscribe at any time using the link in our emails or by contacting us directly.

7. Cookies

We use cookies to:

• Enable essential website functionality
• Analyse website traffic and performance
• Improve user experience

You can control cookies through your browser settings. More information can be found in our Cookie Policy.

8. Data Sharing

We may share your personal data with:

• Trusted service providers (e.g. website hosting, email platforms, donation processors)
• Professional advisers (legal, accounting, audit)
• Regulators or authorities where legally required

All third parties are required to protect your data and use it only for specified purposes.

9. International Data Transfers

Where personal data is transferred outside the UK or European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

10. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

11. Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us at hello@playrise.org.

12. Children’s Data

Playrise’s website is not intended for children under the age of 16. We do not knowingly collect personal data from children without appropriate consent.

13. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised date.

15. Complaints

If you have concerns about how we handle your data, you may contact us directly. You also have the right to lodge a complaint with:

• UK: Information Commissioner’s Office (ICO)
• EU: Your local data protection authority

Cookie Policy

Last updated: 06 February 2026

This Cookie Policy explains how Playrise Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on our website www.playrise.org.

This policy should be read alongside our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, smartphone, tablet) when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

Cookies may be:

• Session cookies – deleted when you close your browser
• Persistent cookies – stored for a set period or until deleted

2. How We Use Cookies

We use cookies to:

• Ensure the website functions correctly
• Improve performance and usability
• Understand how visitors use our website
• Support fundraising and donation processes

We do not use cookies to identify you personally without your consent.

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They include cookies that:

• Enable core site functionality
• Support security and accessibility
• Allow online donations to be processed

These cookies do not require consent.

b) Performance & Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information such as:

• Pages visited
• Time spent on the site
• Error messages

This helps us improve our website and services.

These cookies are only used with your consent.

This includes the use of Google Analytics to collect anonymous statistical information about website usage.

c) Functionality Cookies

These cookies allow the website to remember choices you make (such as language or region preferences) to provide enhanced functionality.

These cookies are used only with your consent.

d) Third-Party Cookies

We may use third-party services that set cookies, including:

• Website analytics providers
• Donation and payment platforms
• Embedded content (such as videos or maps)

These third parties may collect information in accordance with their own privacy and cookie policies.

4. Analytics Cookies

Cookies We Use – Google Analytics

We use Google Analytics to help us understand how visitors use our website and to improve its performance and usability.

Google Analytics collects information in an anonymous and aggregated form and does not allow us to identify individual users.

Analytics Cookies Set by Google Analytics

Cookie name: _ga

Purpose: Used to distinguish users by assigning a randomly generated number as a client identifier.

Duration: 2 years

Cookie name: _ga [container-id]

Purpose: Used to persist session state and count page views.

Duration: 2 years

Cookie name: _gid

Purpose: Used to distinguish users for statistical purposes.

Duration: 24 hours

Cookie name: _gat

Purpose: Used to distinguish users for statistical purposes.

Duration: 1 minute

What Information Is Collected

Google Analytics may collect:

• Pages visited
• Time spent on pages
• How users arrived at the site
• Device, browser, and operating system information
• Approximate geographic location (e.g. country or city level)
• We have configured Google Analytics to:
• Anonymise IP addresses where applicable
• Disable advertising features
• Not collect personally identifiable information

Legal Basis

These cookies are used only with your consent, in accordance with:

• UK GDPR
• EU GDPR

Privacy and Electronic Communications Regulations (PECR)

Google Analytics cookies are not activated until you give consent via our cookie banner.

Third-Party Data Processing

Google Analytics is provided by:

Google LLC
1600 Amphitheatre Parkway, Mountain View, CA, USA

Data may be transferred outside the UK or EEA. Where this occurs, appropriate safeguards are in place, including Standard Contractual Clauses.

Google acts as a data processor on our behalf.

You can learn more about how Google processes data here:
https://policies.google.com/privacy

How to Opt Out of Google Analytics

You can:

• Reject analytics cookies via our cookie banner
• Change your preferences at any time via cookie settings
• Install the Google Analytics Opt-out Browser Add-on

5. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage your preferences

You can change or withdraw your consent at any time by adjusting your browser settings.

6. How to Control Cookies

Most web browsers allow you to:

• View which cookies are stored
• Delete cookies
• Block cookies from specific websites
• Block all cookies

Please note that disabling cookies may affect the functionality of our website.

7. Legal Basis for Using Cookies

We use cookies in accordance with:

• UK Privacy and Electronic Communications Regulations (PECR)
• UK GDPR and EU GDPR

Strictly necessary cookies are used on the basis of legitimate interests.
All other cookies are used on the basis of consent.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: hello@playrise.org
Website: www.playrise.org